Frequently Asked Questions

Book online through our quote form or call (877) 256-0033. We offer same-week availability Monday through Friday, 9am to 5pm, and confirm appointments within one business day. Subscription customers get priority scheduling, which is especially valuable during peak spring and fall seasons.

No, not for exterior-only services. Our crews access the outside without entering your home and leave a door hanger confirming completion. Interior cleaning requires someone 18 or older to be present. All technicians are background-checked, insured, and bonded.

If rain, snow, or dust dirties your exterior windows within 7 days of service, we re-clean at no charge. Contact us within the 7-day window to schedule your complimentary re-clean. This applies to all appointments, including one-time and subscription visits.

Yes, we offer bi-monthly, quarterly, and twice-per-year plans. Subscribers save 22 to 28 percent per visit, get priority scheduling, the 7-Day Weather Guarantee on every visit, and complimentary hard water assessments. New subscribers receive $150 off their first clean.

Yes. Every technician is background-checked, and we carry full general liability and workers' compensation insurance. We provide certificates of insurance on request. Our team has cleaned over 1 million windows with a 4.8-star rating across 3,500+ reviews.

Purified, deionized water combined with biodegradable, professional-grade solutions safe for people, pets, and landscaping. Deionized water leaves zero residue on glass, which is why our results are streak-free and last longer than tap water cleaning. For hard water removal, we use controlled acid-based solutions at precise dilutions.

Yes, hard water removal is one of our most requested services, especially in Utah and Arizona. We use a multi-stage process: calcium dissolver, non-abrasive agitation, and a deionized water rinse. For severe etching, we apply cerium oxide polishing to restore clarity, often saving homeowners from full window replacement.

Every 3 to 6 months for most homes. Homes near pools, sprinklers, or in high-dust areas benefit from cleaning every 6 to 8 weeks. In hard water regions like Utah and Phoenix, a 60 to 90 day cycle prevents mineral buildup from becoming costly. We recommend a specific schedule based on your home during the initial quote.

We serve Utah (Salt Lake City, Utah Valley, St. George), Arizona (Phoenix metro and East Valley), Colorado (Denver North and South), and Texas (Dallas, Plano, Frisco). Visit our locations page for the full list of cities and counties we cover.